Change behaviour on Guided Self Service

[DritonC]

Hi

We are about to start using Guided Self Service in Employee Center and i have a question:

Does anyone know if It's possible to make so the "View my responses" is always expanded?

If i lets say have i Knowledge Article that i want to show It's hidden under the "View my responses" and it can be easy to miss that so i want to make it expanded by default

How it is set today: 

How i always want it to show:

Thanks!

#guidedselfservice #xanadu #employeecenter

[Hugo V]

A good use case for this would be when using an 'Instruction' activity at the beginning of the playbook.

In this case the user would benefit from having the expanded previous responses (in our case the instructions)

Unfortunately the option to automatically expand previous responses does not seem to exist.