Change catalog item icon display size in service catalog native (itil) view

[garth]

We are moving to the ESC Portal and are adding images and icons to our catalog items.

I uploaded a 200x200px image and a 100x100px icon, per a community member recommendation (since ServiceNow has no recommendation that I can find). They look great on the portal in topic, catalog category and catalog item views, but when I go to the Service Catalog in the native ITIL view, the icon is not resizing, it is huge.

How can I fix this? Preferably get the icons to resize closer to the text size, or if not, go back to the generic OOB icons in the service catalog native view but keep the custom icons on the portal?

Thanks!

[garth]

[Community Alums · Accepted solution]

Hello @garth ,

For icon try to use 27x27px.

Thanks!

[garth]

Much better, thanks!

[Community Alums]

yw😊