ESC Portal Customization Query

MayankGupta77
Tera Contributor

Hi everyone,

I need help with some configurations in my ESC portal.

Could you please guide me on the following:

  1. How can I change the title "How can we help?"

  2. How can I add more items to "My Active Items"?

MayankGupta77_0-1769500742371.png

 

1 REPLY 1

Sanjay191
Kilo Patron

Hello @MayankGupta77 

please refer the below thing to perform the required change 
when you click on How Can i help you ? with  Ctrl + Right 

Sanjay191_2-1769502724359.png

You can see the Instance option below. The title is coming from there, and it is marked as High Risk, so please be very careful while making any changes.

 

Sanjay191_1-1769502668064.png



Also in My Item List 

Sanjay191_3-1769502837412.png


You can make your changes in the My Items widget. If you need to add more items, please copy the existing one and make the required changes accordingly.

Sanjay191_4-1769502959725.png


If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Thank You