Checkbox on catalog not appearing

[Sam Jae]

Hi, I have a few checkbox fields on my ESC portal. Why when I click a field, does a checkmark not show up? All it does is highlight the box. 

[SanjivMeher]

It should show the checkmark. See if there is a browser error by right clicking on the form.

There could be some client script messing up with the checkbox.

You can also try with a different browser to see if that works. Then it could be a browser issue too

[Sainath N]

@Sam Jae : Please check if the below HI article

helps.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1183175

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