Content Experience Widget

RforNewbie
Tera Guru

Hello everyone!

 

I'm just getting started with Employee Center and i've found my first challenge, i can't edit the right-hand menu, can someone help me with this issue, i believe it's simple however i've searched a lot and haven't found complete information.

 

RforNewbie_0-1688683462639.png

 

Best Regards!

11 REPLIES 11

Paul Curwen
Giga Sage

Hi that Widget (Content Experiences) gets it's content from Content Records of type Banner. This explains how this is done: 

 

https://docs.servicenow.com/en-US/bundle/utah-employee-service-management/page/product/employee-cent...

***If Correct/Helpful please take time mark as Correct/Helpful. It is much appreciated.***

Regards

Paul

Rajeev Ravindra
ServiceNow Employee
ServiceNow Employee

Hi @RforNewbie 

Either Banner or Style content can be scheduled to display on Content Experience Widget. If you have more than one content scheduled, you will see List menu on the right side of the widget. To change it to carousel, go to the widget options ( ctrl  + right click ) on the widget an select "Instance Option" in a modal window as shown below

RajeevRavindra_0-1689288155929.png

Hope this helps!

 

Thank you,

Dan O Connor
ServiceNow Employee
ServiceNow Employee

@RforNewbie The content that displays in that widget is controlled through the Content Library module. Here you can create content and structure how its presented and who it presents too.

 

The content experience widget has some options where you can enable and disable some parts, or change some layouts.

 

I'd suggest avoiding any customisation to this widget as it's what I consider a 'core' component. This means there is significant functionality happening in the widget, with script calls, to make it work correctly. It will also likely be subject to enhancements and new features in releases, so customising it will impact on those new things. 

Tany brann
Giga Contributor

To edit the right hand menu, In content Expereince Section go to widget settings.  If still your issue does not solved , go to https://docs.servicenow.com/bundle/utah-employee-service-management/page/product/employee-center/con...ecpro-content-exp-universal-widget.html