Create Navigation Tab

[lizijing]

Navigation Tab cannot be created directly, how can it be created?

[Paul Curwen]

AI Search automatically defines navigation tabs for search application configurations. Each tab is tied to a search source linked to the search application configuration's search profile. You can't create or delete these navigation tabs.

If you want a new Navigation Tab you would need to add a new Search Source:

https://docs.servicenow.com/bundle/washingtondc-platform-administration/page/administer/ai-search/co...

[lizijing]

Thank you for your answer, but I have already created an 'Search Source', but ' Navigation Tab' has not been automatically generated. What is the reason for this?

[Paul Curwen]

Is your Search Source Active? Custom Search Sources are Inactive by default.....

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1209225

[lizijing]

But the AI Search Sources I created is already active.

The ACL of table Navigation Tab[sys_search_filter] indicates that it will be generated synchronously with the records of table [ais_search_source].

Is there a problem with my understanding that if I create a record in table [ais_search_source], table Navigation Tab[sys_search_filter] will automatically generate the corresponding record?