Customize Employee Center menu title
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01-12-2022 05:40 PM
I'm currently working on Employee Center for my project.
Based on my project's wireframes, I need to rename 'My Tasks' to a custom one like 'To Dos'. Is there a way to do that in the Employee Center Menu?
All I can see in the "Additional options, JSON format" is this:
"enable_tasks":{
"displayValue":"true",
"value":true
},
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01-12-2022 07:41 PM
Hi
can you please provide a screenshot and URL? At the moment I have no idea where you are.
Kind regards
Maik
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01-12-2022 07:53 PM
Hi!
I'm working on the /esc portal.
For my service portal settings, please refer to the attached file: esc_service_portal.png
Basically, I'm using the 'Employee Center Menu' as my main menu.
So in the main menu, I have 'My Tasks' menu item which I enabled via the JSON config:
"enable_tasks":{
"displayValue":"true",
"value":true
},
My question is, is there a way for me to change the menu title. Instead of 'My Tasks', change it to 'My To-do List'?
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01-12-2022 08:14 PM
Hi
at the moment the ESC portal is not rendered correctly due to cross-scope problems, but basically the approach for changing labels is described at https://docs.servicenow.com/bundle/rome-platform-administration/page/administer/localization/task/t_...
If you cannot find a record in the translation table, you have to create one.
Kind regards
Maik
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01-17-2022 04:56 AM
These should be "MSG" records which are stored in the [sys_ui_message] table. When the I18n debugger is enabled you should see a prefix like this:
^ Taken from the new /ec_dashboard page
So if I want to change "My Tasks" I would change the "message" value for the record that matches the key and the target language I'm interested in updating:
^ My instance has all the language packs installed, hence the number of records.
** Important note, if I would like to change the English, I would need to create an English record with a matching key of "my tasks" and then populate the "message" with the amendment - ergo no need to edit any code in this example.
Checking Japanese to show the translations presenting I see this (with ootb Language Pack translations):
To learn more on how it works, check out our course on NowLearning (once it's back online) available here (we have a specific module on Service portals),
Many thanks,
Kind regards
Director of Globalization Deployment, Internationalization