Customize the return message when there is no search result
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‎06-26-2024 12:22 AM
On the ESC portal when there is no search result returned it is showing message "Try entering shorter phrases, or using different words in your query. For example, try "vacation days" instead of "how many days vacation." . I'd like to change the message and include a link to the catalog item to allow user to describe the service they need help with.
Does anyone know how to configure it?
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‎06-26-2024 01:54 AM - edited ‎06-26-2024 01:56 AM
See my previous post on this and the reply from Brad:
That was some time ago but I haven't seen anything mentioned on this since.
Regards
Paul
