Get a first look at what's coming. The Developer Passport Australia Release Preview kicks off March 12. Dive in! 

Employee center

cj10121
Tera Contributor

Hi 

I am working in Xandu an I lost my pdi with a custom app. I installed Employee Center under my custom instance and I kept noticing that the dom plugin was not installing. I should have installed it globally for all of the updates. I have a wicked amount of tables to install that are not in the system. Will this hurt my workflows, or should I start over with a new instance rather wipe this and begin over? I see the employee portal in global but concerned about my automations 

5 REPLIES 5

Tanushree Maiti
Tera Sage

Hi @cj10121 ,

 

You have to start with new PDI instance again.

 

Once a ServiceNow Personal Developer Instance (PDI) is permanently lost  due to inactivity (typically after 10 days), it generally can not recovered.

There is no support available to restore reclaimed PDIs.

 

Please check this Personal Developer Instance (PDI) Guide

Where it is written-

"When a PDI is reclaimed, the instance is unassigned from you, reset to its original state, and reassigned to another Developer Site user. Reclaiming instances allows ServiceNow to supply active developer site user with free instances."

 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:

I am not referring  a lost pdi... I was referring an install for clarification.

Hi @cj10121 

It seems  I wrote that in wrong window. Please ignore.

 

Anyway, can you mention which DOM plugin you are talking which is not installing Can you share screen shot which error you are getting.

 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:

Ankur Bawiskar
Tera Patron

@cj10121 

which plugin you are referring?

share screenshots and what error you are getting

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader