Error when loading new Employee Center Portal: Execute operation on script include 'todoPageUtils' from scope 'Employee Center Core' was denied. The application 'Employee Center Core' must declare a cross scope access privilege. Please contact the ap

[tj26]

Hi ServiceNow Community,

I'm hoping someone can help me. I am testing the Employee Center portal in a developer instance, I have created a new portal and cloned the following pages:

• HomePage: ec_dashboard > custom_ec_dashboard
• KB home page: esc_knowledge_home > custom_esc_knowledge_home
• Catalog Home Page: esc_sc_category > custom_esc_sc_category

When I load the new portal I have created, I get the following error across the top of the page:

"Execute operation on script include 'todoPageUtils' from scope 'Employee Center Core' was denied. The application 'Employee Center Core' must declare a cross scope access privilege. Please contact the application admin to update their access requests."

Has anyone else experienced this issue? If so, can you please provide detailed information on how you resolved it?

Thanks

[Vasantharajan N]

Please try to access the portal from Global scope.

[Brian Bouchard]

I am facing the same error after modifying 1 line of CSS in the Employee Center Header record.  Now, even though I have put the code back to what it was originally, I cannot get this error to go away.

[WojciechW355380]

How did You fix it?

[deemeedeemee]

I'm curious.