Cross Application Scope Question

Shiraz Bhojani
Tera Expert

I need some assistance with Cross Application Scope. Here is what I have:

Scope A: Set of tables.

Scope B: Application with Reference fields to the tables in Scope A.

 

I then created a record producer for that application and configured the Auto-populate option so when one value is selected in one variable, the Auto-populate populates the second variable with a different field attribute BUT from the same table.

 

I get the following Errors:

 

1: Read operation on table 'xyz' from scope 'Service Catalog REST API' was denied because the source could not be found. Please contact the application admin.

 

2. Read operation on table 'xyz' from scope 'Service Catalog REST API' was denied. The application 'Service Catalog REST API' must declare a cross scope access privilege. Please contact the application admin to update their access requests.

 

I created the following Cross Scope:

ShirazBhojani_0-1738273867518.png

Any assistance is appreciated.

 

 

1 ACCEPTED SOLUTION

Shiraz Bhojani
Tera Expert
1 REPLY 1

Shiraz Bhojani
Tera Expert

Nevermind, I was able to resolve my issue with the help from this community post:

https://www.servicenow.com/community/hrsd-forum/how-to-resolve-this-error-quot-read-operation-on-tab...