Error while closing the task "invalid update"

vijayakumar kon
Tera Contributor

vijayakumarkon_0-1714371532788.png

any one know the reason. Please update 

4 REPLIES 4

Vishwa Pandya19
Mega Sage

Hello,

 

Please check below article.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0720622

 

If my answer helps you in any way please mark it as correct or helpful.

1__AnithaHV
Kilo Sage

Hi,

 

There must be some business rule which sets current.setAbortAction(true) which is preventing the form submission . Please check the business rule.

 

Thanks & Regards,

Anitha H V

Jaspal Singh
Mega Patron
Mega Patron

Hi Vijay,

There can be whole lot of reasons. Can you help understand the action (field changes) that you are performing before saving the form. Also, is there any reference field that you select a value in? Is there a valid selection made for it? 

I am selecting particular group member assigned to and updating in the closure notes then trying to close the task