Error while closing the task "invalid update"
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04-28-2024 11:19 PM
any one know the reason. Please update
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04-28-2024 11:23 PM
Hello,
Please check below article.
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0720622
If my answer helps you in any way please mark it as correct or helpful.
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04-28-2024 11:24 PM
Hi,
There must be some business rule which sets current.setAbortAction(true) which is preventing the form submission . Please check the business rule.
Thanks & Regards,
Anitha H V

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04-28-2024 11:25 PM
Hi Vijay,
There can be whole lot of reasons. Can you help understand the action (field changes) that you are performing before saving the form. Also, is there any reference field that you select a value in? Is there a valid selection made for it?
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04-28-2024 11:50 PM
I am selecting particular group member assigned to and updating in the closure notes then trying to close the task