Experts on-call contextual side menu shows "No recommended experts yet" in ServiceOperationWorkspace

PrernaSingh
Tera Contributor

Experts on-call contextual side menu shows "No recommended experts yet" in ServiceOperationWorkspace

I am trying to get Expert on-call group recommendation but it is showing ''No recommended experts yet". I have correctly updated the support group for Service, CI and also the Assignment groups but still it shows as blank.

 

Please provide your inputs if I am missing on activating any of the properties or plugins.

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