Hi, My company is planning to upgrade their HR Employee Service Center to Employee Center Pro portal. I was wondering if anyone who have done the implementation/upgrade.. would happy to share their project plan. As im working for the Servicenow clien...
Hi Folks, We've adopted the Employee Portal as out default portal, both for HR and IT users; however, we still have some users manually going to the old /sp service portal page - likely via bookmark, and we'd like to redirect them to the Employee Po...
I want to find out why my version is arranged like this, causing the kb_view page not to display the latest version. Can someone explain to me and how to fix this.Thanks!
How can we enable recent searches on custom portal search bar,please refer to below screenshot from other portal, how can i implement this functionallity to my portal.
Hello Community!I'm encountering an issue with translating catalog items. I've been using the "Create Translation" method within the Catalog Item. While some catalog items are correctly translated, others are not translating at all. Here's an example...
I have a knowledge base with hundreds or articles, it is accessed by users from different countries and that speak different languages. Currently, I'm facing an issue where if users select a category from the landing, it will show all articles under ...
Hello team, I just started learning ServiceNow. I have created a user in the admin application, but I am unable to log in with the user credentials. I am able to see the user in impersonate mode. The password is generated automatically, and I can't ...
Hi,My below trigger condition is not working.My requirement is I have to trigger a CSAT survey for the newly onboarded users on condition who completed 5 days from joining, Short description and ticket state is closed complete.This trigger condition ...
Hi All,How can we enable keyboard board navigation on portal?like as of now iam facing a issue is, some widgets on portal are not supporting keyboard navigation.Is there any way to fix this?
Hi All, we are in a multi domain instance.Need to get the change task created domain which is not there on the form. in a onload script can we try with the glide record query. and based on the specific domain we need to set condition to hide choices ...
Hello Community! I am working on migrating from Service Portal to Employee Center, and I have a question regarding the migration of our User Criteria. It seems that User Criteria we have applied directly to a catalog item works just fine. If a criter...
How to remove 'Urgency' field in My Request in service portal Please suggest any one have idea for this requirement and I could you not find which widgets it's related to. I have attached screenshot for this. please refer and suggest.
We recently updated our Content Publishing and Content Experience plugins to 30.0.3. We now see the News and news article content types. We do not yet have anything to publish, but "News" is displaying in the Mega Menu on our Employee Center Pro po...
I am using Employee Center Pro and heard in a webinar that the mega menu can be made lateral so it's down the side of the page instead of across the top, but I'm not sure how to do it. Are there steps laid out anywhere or can anyone walk me through i...
Hi All, Having a requirement, Currently we are in multi domain instance. we need the hide some fields choices on the change request based on the specific domain. and it should work on the onload of the form. need suggestions to achieve it.
