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Forum Posts

Prevent Video download from Knowledge Articles

Hi We are looking at displaying videos though our portals to end users but need to remove the ability to download them. I have been looking at some articles that discuss adding videos to Kb's and Widgets. Using widgets i have the ability to add the c...

MarkB3 by Tera Contributor
  • 1140 Views
  • 3 replies
  • 0 helpfuls

Resolved! About Favorite Widgets

I don't know how to use the [sp_favorites] widget.Can you please tell me how to add a favorite or how to add new data to this table?I also looked into the roles and UI actions for table [st_portal_favorite], but I couldn't find where it is registered...

honamiUeo by Tera Contributor
  • 3904 Views
  • 3 replies
  • 6 helpfuls

CSA Exam Voucher

Hello Guys, I have recently paid for the SN Fundamentals to take the CSA Exam. I have read on the Fundamentals course (Before Paying) that paying once and finishing the course will unlock the voucher, now after finishing the course, when i get to the...

RichieKotha by Tera Contributor
  • 412 Views
  • 1 replies
  • 0 helpfuls

Requested for field in RITM

Hello Community I have 'requested for' variable. The type has been configured as 'Reference'.   Therefore, even if I select a different user name, I still see my name in the Requested for field in RITM.  When I change the type to requested for then I...

AysenurU_0-1713368124625.png AysenurU_1-1713368296325.png AysenurU_2-1713368420989.png AysenurU_3-1713368516941.png
AysenurU by Tera Contributor
  • 569 Views
  • 1 replies
  • 0 helpfuls

Resolved! Adding a section to HR Agent Workspace

Hi Everyone, How would I add another expandable field display section (probably not what it's called) to the details tab in HR Agent Workspace. I'd like to add a "Summary" section like the screenshot below that would let me list out some relevant fie...

example hr agent workspace.png summary layout.png Screenshot 2024-04-15 at 4.26.16 PM.png

Employee Center Portal Implementation

Hello everyone! Let's say I was to build a custom Employee Center Portal. My question is, what is the best approach for starting the implementation, because I can't find any documentation on it. If we don't plan on modifying the Employee Center, but ...

Catalin Micu by Tera Contributor
  • 1672 Views
  • 2 replies
  • 0 helpfuls