Hi,I have a somewhat strange problem.We are configuring now the Employee Center and for our taxonomy/topics w've defined who our Topic Managers and Topic Contributors are; all groups and User Criteria are correctly defined. We have also added the rol...
When I submit an article to our Internal Knowledge Base, set the group that "can read" and publish the article, when I go to the Employee Center, and impersonate a person in the "can read" group, I can see the article but when I click on it, I get th...
Hello,When Approver navigates to ESC> My tasks > under completed/open. they can't see anything not even Request number please check (Image1) but they are able to see approvals for changes request. But in my PDI when i check the same Approver able to ...
Hello all;, I am in need of assistance in changing the color of the font/border in the screenshot below. This is my first time being assigned something like this.
Is there a way to change the My Applications widget to view "all" by default instead of "recent"?For a new portal deployment we don't want users first experience to be an empty widget, but rather see the content they can explore with this feature. Un...
I am wondering if it is possible to adjust the width of the two headers in the Employee Center Pro to make them thinner/thicker from the backend. I've inspected the page and found that there is a value controlling the lower header, but I can't work o...
Hi everyone, Trying to update the placeholder text in the homepage Search widget on an EC Pro Portal. It seems like the widget behaves differently depending on is AI search is enabled for the platform or not. In a platform without AI Search I can ea...
Hi,I am stuck with these two issues when adding an attachment button in the custom widget using below tag.<sp-attachment-button > </sp-attachment-button >1. How to restrict user to only add images, not other files 2. How to remove this tooltip from <...
we have a requirement as support resources widget can add in nontopic page.Usually support resources are shown only in topic page .
Hello Team, I am working of flow for which I need to trigger flow according to input selected in drop-down. All the field input get populated based on another question. The value input in dropdown are created through client script and I want to call ...
While viewing our 'Help Center' portal (Employee Center Pro) on a mobile device, whenever I try to swipe to scroll down from the very top or swipe to scroll up from the very bottom of the page - the scroll will return to its original position. Howeve...
Hello,I'm researching the intranet capabilities of SNow products and I'm having a hard time understanding what free/ paid plug-ins are available with EC Pro. Neither the HRSD nor EC Pro documentation talks about the possible plug-ins such as Legal or...
Hello,I'm having a hard time figuring out what plug-ins are available for which products. Specifically, I'm looking for plug-ins available with EC Pro. The documentation seems to be scattered and there is no one place to know what plug-ins are availa...
I am using the analytics center dashboard. we want to create and incident closed trend table by date. but we want the table to be switchable to years so it can be compare between the last 2 years. how can i do this.
