Failing widget: 'Employee Center Header' with NullPointerException

Tobi_01
Tera Contributor

Hello,

 

I am kind of struggling with the employee center header widget at the moment. This widget is not showing anymore and keep displaying the same error message every time. See attached screenshot. It seems like it happened after the last instance upgrade but im not sure. I have tried several different things: Checked and edited the Application Restricted Caller Access Privileges and the Cross Scope Privileges. Didn't solve the problem. In the Browser console the following message is shown: 

 

Tobi_01_1-1709563648969.png

Error in Employee Center: 

Tobi_01_2-1709563831860.png

 

 

3 REPLIES 3

Anurag Tripathi
Mega Patron
Mega Patron

Check the widget with that sys_id, and see if there is something missing.

I have seen these kind of errors after clone when some properties are missing (not cloned back).

-Anurag

Hey, thanks for the reply. I did check that already, but everything looks fine there

 

xostmoen
Tera Guru

I had the same issue, both logs etc. didn't make much sense. 

Resolved it by reviewing the configuration set up in the To-dos Configuration and deactivating one of the configurations. We had manage to take with us one configuration from the test environment on a table that was available in our test environment, but not in our production environment.
As soon as this was deactivated it worked again.