Find taxonomy UNCONNECTED content

Tilly Penn
Tera Contributor

Hi, I've created a report using table Connected Content [m2m_connected_content] which is great for showing which articles are being used in my taxonomy.  However, I would like to show which articles are not connected to a topic. 

8DecAnnotation 2023-12-08 112633.png

I've found table Unconnected Category Content, but I think what I'm looking for is Unconnected Content.  Can anyone help?

4 REPLIES 4

Dan O Connor
ServiceNow Employee
ServiceNow Employee

You will probably need to create a related list on the Knowledge table in order to do this. If you look at a Catalog item, you can see there is a Topic related list. If you recreate the same setup on Knowledge, you could report on KB articles without a topic.

 

Remember, not all Catalog items and Kb articles need to be part of a topic. Users generally lean on search which returns everything. Connecting all your content could provide significant admin overhead to maintain 

I created same setup for knowledge articles. But not able to report on it..could please let me know how to report on it

 

Loudigi
Kilo Sage

I think that you're looking for something like this:

Screenshot 2024-01-03 at 11.27.02 PM.png

OR

 

Screenshot 2024-01-03 at 11.28.37 PM.png

Either of these should work. Just like Dan mentioned.

  

Leri Andrews
Tera Guru

Hi

 

I know this has been a while but has anyone successfully been using 'unconnected_category_content_list.do'.  I find it suggests that drafts are unconnected and I don't understand why.  If v4.0 was associated with 'Taxatoin' then why wouldn't v4.01 also?