How can I Edit highlighted fields which are getting auto populated in sow
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-17-2023 05:38 AM
Hi Team,
Please help me in editing the red highlighted fields on top as indicated in attached screenshot
Actually i wanted to autopopulate Location, phone, priority, state, Business service & opened these fields to be populate at top at the time of opening an incident in SOW(Service Opearation Workspace.
Thanks,
0 REPLIES 0