How can I Edit highlighted fields which are getting auto populated in sow

Nikhil Goswami2
Tera Contributor

Hi Team,

 

Please help me in editing the red highlighted fields on top as indicated in attached screenshot

Actually i wanted to autopopulate Location, phone, priority, state, Business service & opened these fields to be populate at top at the time of opening an incident in SOW(Service Opearation Workspace.

 

Thanks,

 

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