Attachments tab: how to modify with no Widget?

[tahnalos]

So we want to modify the Attachment tab so that it can show up using a qualification that is not the one in Red.  However, in order for us to do so, we need to fill in the Widget Info (highlighted in green).  Which we do not have and was set to empty OOB.

How do we define this?  Or how can we change the condition otherwise?

[GlideFather]

Hi @tahnalos,

please share more details, you could workaround this by creating a dummy widget, adding it to the field and then to delete that widget but it's overkill and definitely ugly method 😄 the widget is expected there for a reason.... 

[tahnalos]

This is the Standard Ticket Configuration that is used in the Employee Center.  We are making modifications to the tabs so that it is visible based on certain characteristics of the ticket, but we cannot make the same modifications to the Attachments tab due to this widget issue.