Enable dynamic translation for additional comments in esc portal

Muskan Joshi
Tera Contributor

We want end users to see the Additional Comments field translated in the esc portal for records like incident request.

 

  • The Dynamic Translation plugin is activated and connection setup successfully.
  • In form view translation is working for fields like short description, description, additional comments and work notes.

Note - Please refer attached image we need translation in highlighted area.

 

Step-by-step guidance would be very helpful.

Thanks in advance!

1 REPLY 1

Rafael Batistot
Kilo Patron

Hi @Muskan Joshi 

This article, might help you 

https://www.servicenow.com/community/international-localization/need-to-translate-a-portal-check-thi...

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