How can we predit change category by using risk assessment in change module
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07-11-2024 09:31 PM
Hi All,
How can we predit change category by using risk assessment in change module.
Is there any way to take the Risk assesment before submitting the CR, so that users can choose correct change category and submit the CR.
Or
Any other suggestion or idea to choose correct change category by users before submitting CRs
Thanks in advance.
Thanks
Aswathy
1 REPLY 1

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07-12-2024 04:08 AM
Don't think it is possible with Risk assessment, you can try something with Predictive intelligence.
https://www.youtube.com/watch?v=ZgWvn7oFIzs
Please hit like and mark my response as correct if that helps
Regards,
Musab
Regards,
Musab
Learn how to setup a Predictive Intelligence Classification solution definition.. The video also covers basic concepts and guidance needed for analysis of the solution. Learn more about in-depth Classification concepts- ...