How to change the message when changing the language?

LinhN
Tera Contributor

Hi guys, I am asking for your help. 

I am using the English language at the Employee center to Approve the request and it shows the message like the image below 

LinhN_0-1727858638147.png

Now, when I change the language to Japanese, it still displays the message in English. My requirement is when I change the language from English to Japanese, the message text will be in Japanese instead. Could anyone help me how can I do this? Thank you 

6 REPLIES 6

Robbie
Kilo Patron
Kilo Patron

Hi @LinhN,

 

This translation should be handled by system messages.

Check the 'Messages' table (sys_ui_message table) by typing 'Messages' into the Navigation menu and click on the link under 'System UI'

 

Within the key column, type the English string. You should have an entry as below, if not, you can create one.

 

Screenshot 2024-10-02 at 10.18.13.png

 

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Thanks, Robbie

LinhN
Tera Contributor

Hi, I have tried to edit the message into Japanese and create a new one, but when I come to ESC and approve the request, it still displays in English. Do you know where this message is configured? I can't find it at any other type: Widget, business  rule, client script... 

Hi @LinhN,

 

I have checked and confirmed on my PDI instance that it is in fact (as advised above) controlled via the 'Messages' table (sys_ui_message table).

 

The important point to note is that the message 'Key' has to be exactly the same as the message displayed.

 

I've included a screen shot from my PDI how to implemented this. Please note - this is not included as part of the Japanese Language plugin so you will need to create a new message record (as shown below).

 

To create a record a new Message record, type 'Messages' into the Navigation menu and click on the link under 'System UI'.

Then click on the 'New' button and follow as below:

 

Screenshot 2024-10-03 at 13.21.28.pngScreenshot 2024-10-03 at 13.22.25.png

 

To help others (or for me to help you more directly), please mark this response correct by clicking on Accept as Solution and/or Kudos.



Thanks, Robbie

LinhN
Tera Contributor

Hi, Maybe my instance doesn't support this message. I have tried to do this like the steps of you but it still displays the message in English. Do you happen to know any reason this issue is causing?