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How to disable "Enable Analytics" in ServiceNow portal?

Byron Plant
Tera Contributor

Hi everyone,

 

We recently upgraded our instance to Washington and I noticed the "Enable Analytics" functionality in portal.

Can someone please teach me how to remove this? thanks!

 

PORTAL.png

6 REPLIES 6

Sohail Khilji
Kilo Patron

Hi @Byron Plant 

 

You will have to clone user profile widget and then edit the code to remove the 'enable analytics' option... I hope this helps...


☑️ Please mark responses as HELPFUL or ACCEPT SOLUTION to assist future users in finding the right solution....

LinkedIn - Lets Connect

Hi @Sohail Khilji thanks for responding, can you show me where I could find it?

 

Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

I have to look into the widget if there is something to control this. Though even without such, the comment from Sohail about cloning and editing the widget: NO NO NO NO NO NO NO. I see this happening over and over at customers, why?! So unnecessary. You can j just hide this with CSS.

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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LinkedIn

Hi @Mark Roethof thanks for responding. May I ask why cloning and removing the code is not the best option?