How to disable "Enable Analytics" in ServiceNow portal?
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04-15-2024 07:03 AM
Hi everyone,
We recently upgraded our instance to Washington and I noticed the "Enable Analytics" functionality in portal.
Can someone please teach me how to remove this? thanks!
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04-15-2024 07:16 AM
Hi @Byron Plant
You will have to clone user profile widget and then edit the code to remove the 'enable analytics' option... I hope this helps...
☑️ Please mark responses as HELPFUL or ACCEPT SOLUTION to assist future users in finding the right solution....
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04-15-2024 09:29 AM
Hi @Sohail Khilji thanks for responding, can you show me where I could find it?

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04-15-2024 10:00 AM
Hi there,
I have to look into the widget if there is something to control this. Though even without such, the comment from Sohail about cloning and editing the widget: NO NO NO NO NO NO NO. I see this happening over and over at customers, why?! So unnecessary. You can j just hide this with CSS.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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04-16-2024 08:15 AM
Hi @Mark Roethof thanks for responding. May I ask why cloning and removing the code is not the best option?