HOW TO HIDE KB ARTICLE IN AI SEARCH
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2 hours ago
Hi all,
I have an AI Search configuration for KB_knowledge, and the workflow is published.
Several articles have user criteria based on the user’s role.
In the AI Search results, all articles are displayed, but when a user clicks Read more, they receive the message:
"You do not have sufficient privileges to access this knowledge item."
How can I modify the results so that articles with user criteria are hidden from users who do not meet those criteria?
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Tokyo
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