How to make child topics that are available under a taxonomy to specific users
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎08-04-2024 09:26 PM
I have created a taxonomy and its added to employee center portal. Under that taxonomy there are 4 child topics being added. If I want to make those 4 existing child topics available only users from United States and I want to create 3 more different child topics which will be available only to users from India Location. Therefore, when a user from US logs in, that user will be able to see only those 4 existing menus and when user from India logs into the portal, will able to see the 3 new child topics newly created and not any other menu.
How to achieve this?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎08-04-2024 10:08 PM
Hi @swaghosh ,
You will need to restrict at the record level, From Employee center it would be difficult.
Please refer to these links to restrict each items:
Create a user criteria record in Service Catalog
Control access at the knowledge article level through user criteria
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎08-05-2024 01:02 AM - edited ‎08-05-2024 01:03 AM
Thanks for the response @Community Alums . Even if its difficult how we complex it is to restrict the menus. Can it be done with the help of read ACLs on the topic table?