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09-10-2022 09:48 PM
We want to distribute internal news articles in employee center.
I know we can use banner or styled-content in content experience widget to draw attention. But where it should be linked to?
I have been considering targeted communication(pulication), employee community(a specific forumn) and Knowledge Base.
What's the best practice? We are expecting pages like sharepoint top stories.
Thank you,
Johnny
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09-12-2022 12:02 AM
Hi,
ServiceNow employee Center has currently no special area to create and store news articles / items. From all screenshots that ServiceNow and other SN customers are shown on the internet.. is all custom made.
ServiceNow will introduce next year summer a new module & widgets to support news items. For now i would suggest to configure a new knowledge base specific for news articles... and link your Portal/mobile content to these articles. As well you can create a simple list widget that display on your portal the latest news articles.
good luck!
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09-10-2022 11:23 PM
Hi Johnny,
You can use "Schedule Content" which matches exactly to meet your Requirement.
Refer to this Doc to configure :https://docs.servicenow.com/bundle/tokyo-employee-service-management/page/product/employee-center/co...
Mark my answer correct & Helpful, if Applicable.
Thanks,
Sandeep
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09-11-2022 12:01 AM
Thank you for the reply.
I know how "Schedule Content" works. But my question is which module or table to store the news articles. So that emplyee can have a place view all news articles.
Thank you anyway,
Johnny
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09-11-2022 12:46 AM
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09-11-2022 01:45 AM
Hi Sandeep,
I saw from your screenshot the button links to "Alumi KB link". So your suggestion is to use KB to manage company internal news articles? That's my question.
Thanks for the reply.
Johnny