How to publish internal news articles?

Johnny33
Tera Contributor

We want to distribute internal news articles in employee center.

I know we can use banner or styled-content in content experience widget to draw attention. But where it should be linked to? 

I have been considering targeted communication(pulication), employee community(a specific forumn) and Knowledge Base. 

What's the best practice? We are expecting pages like sharepoint top stories.

 

Thank you,

Johnny

1 ACCEPTED SOLUTION

Alexander17
Tera Guru

Hi,

ServiceNow employee Center has currently no special area to create and store news articles / items. From all screenshots that ServiceNow and other SN customers are shown on the internet.. is all custom made.

ServiceNow will introduce next year summer a new module & widgets to support news items. For now i would suggest to configure a new knowledge base specific for news articles... and link your Portal/mobile content to these articles. As well you can create a simple list widget that display on your portal the latest news articles.

 

good luck!

View solution in original post

7 REPLIES 7

Community Alums
Not applicable

Hi Johnny,

You can use "Schedule Content" which matches exactly to meet your Requirement.

Refer to this Doc to configure :https://docs.servicenow.com/bundle/tokyo-employee-service-management/page/product/employee-center/co...

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Thanks,

Sandeep

Thank you for the reply.

I know how "Schedule Content" works. But my question is which module or table to store the news articles. So that emplyee can have a place view all news articles.

 

Thank you anyway,

Johnny

Community Alums
Not applicable

Hi Johnny,

You can use "sn_cd_content_base" table and The content should be "Styled content" as per your Requirement.

Example : "Alumni - news carousel 1" it's an OOTB Styled content.

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Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

Hi Sandeep,

I saw from your screenshot the button links to "Alumi KB link". So your suggestion is to use KB to manage company internal news articles? That's my question.

 

Thanks for the reply.

Johnny