Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

How to publish internal news articles?

Johnny33
Tera Contributor

We want to distribute internal news articles in employee center.

I know we can use banner or styled-content in content experience widget to draw attention. But where it should be linked to? 

I have been considering targeted communication(pulication), employee community(a specific forumn) and Knowledge Base. 

What's the best practice? We are expecting pages like sharepoint top stories.

 

Thank you,

Johnny

1 ACCEPTED SOLUTION

Alexander17
Tera Guru

Hi,

ServiceNow employee Center has currently no special area to create and store news articles / items. From all screenshots that ServiceNow and other SN customers are shown on the internet.. is all custom made.

ServiceNow will introduce next year summer a new module & widgets to support news items. For now i would suggest to configure a new knowledge base specific for news articles... and link your Portal/mobile content to these articles. As well you can create a simple list widget that display on your portal the latest news articles.

 

good luck!

View solution in original post

7 REPLIES 7

Community Alums
Not applicable

That's Correct Johnny and even i have implemented for one of my Customer 🙂

It looks good!!

Glad to see my answer helped You. 
Kindly mark the applicable answer as Correct & Helpful both such that others can get help.

Thanks,
Sandeep

Alexander17
Tera Guru

Hi,

ServiceNow employee Center has currently no special area to create and store news articles / items. From all screenshots that ServiceNow and other SN customers are shown on the internet.. is all custom made.

ServiceNow will introduce next year summer a new module & widgets to support news items. For now i would suggest to configure a new knowledge base specific for news articles... and link your Portal/mobile content to these articles. As well you can create a simple list widget that display on your portal the latest news articles.

 

good luck!

Thank you Alex for the reply. That helps a lot.