HR Task Visibility Issue in ESC with "Mark When Complete" Setting
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01-22-2025 12:51 AM
I have set the HR Template to "Mark When Complete," but the assigned user cannot see the corresponding HR Task in ESC. The HR Task only becomes visible in ESC when its state is "Closed Complete." Additionally, if the state is changed to "Draft," the HR Task disappears again for the assigned user.
Can you help me find a solution to this issue?
1. Issue Badge Task Assigned to John Duran
2. Even when impersonating John Duran, the task is not visible in ESC
3. Task State is Closed Completed and assigned to John Duran.
4. When the state of the HR Task is changed to "Closed Complete," it appears in John Duran's task list
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01-22-2025 01:17 AM
Hi,
State should be "Ready" in HR template.
Draft tasks are not visible on portal

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01-22-2025 01:20 AM