Ignore Mandatory Evaluation' is not working on Employee Centre Portal

[Snatarun]

Hi Experts,

I’m facing an issue where the “Ignore Mandatory Evaluation” setting on an Order Guide does not behave as expected on the Employee Center (EC) Portal, even though it works correctly in the native platform view.

Here’s what I’ve already verified:

• Ignore Mandatory Evaluation is set to True on the Order Guide.
• The system property glide.sc.guide.tab.validate (Validate mandatory fields when switching tabs in “Choose Options” section of Order Guides”) is set to false.

Any thoughts?

Regards,
Arun

[Ankur Bawiskar]

@Snatarun 

screenshots please

[Ankur Bawiskar]

@Snatarun 

check this link which talks about some workaround

Ignore Mandatory Evaluation for Order Guides not working on Service Portal 

response from Sruthi from above post

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[Tanushree Maiti]

Please refer this links, see if it helps you:

Service Portal allows users to submit the order guide even if mandatory fields are not populated - K...