incident

[mahesh009]

I'm trying to customize a form in ServiceNow and need to keep the "Insert" and "Insert & Stay" buttons visible even after the form is submitted. Can you provide guidance on how to achieve this?

[VishaalRanS · Accepted solution]

Hi @mahesh009 

To enable the "Save", "Insert", and "Insert and Stay" buttons on forms, go to system properties > UI properties and check the box.

Thanks, and Regards

Vishaal

Please mark this response as correct or helpful if it assisted you with your question.

[thullurishalini · Accepted solution]

Hi @mahesh009 

• Go to System Definition > UI Actions.
• Find the UI Actions named Insert and Insert & Stay.
• Open each UI Action and look for the Condition field.

• Ensure that the condition allows the buttons to be visible even after submission. You might need to adjust the script in the condition field to meet your requirements.
• Make sure that the Form Context Menu option is unchecked if you want these buttons to appear directly on the form rather than in the context menu.
• Save your changes and test the form to ensure the buttons remain visible as desired.
• Please mark this response as correct or helpful if it assisted you with your question.

[Sai Krishna6147 · Accepted solution]

Hi @mahesh009 

we can achieve this by navigating to system properties>UI properties and checking "

Enable  Show "Save", "Insert" and "Insert and Stay" buttons on forms." box.

Please mark this response as correct or helpful if it assisted you with your question

[brahmandlapally · Accepted solution]

Hi @mahesh009 

Go to System properties>>UI properties 

check the conditions and give appropriate conditions according to your requirements and click save.

Thank you.

so 

[Sandeep Rajput · Accepted solution]

@mahesh009 Navigate to System Properties >> UI Properties >> Show "Save", "Insert" and "Insert and Stay" buttons on forms.

[VishaalRanS · Accepted solution]

Hi @mahesh009 

To enable the "Save", "Insert", and "Insert and Stay" buttons on forms, go to system properties > UI properties and check the box.

Thanks, and Regards

Vishaal

Please mark this response as correct or helpful if it assisted you with your question.

[Pradeep Thipani]

Hi @mahesh009,

You can add the existing buttons based on the conditions you need. see the screenshot below.

for now, I have removed the condition, so it will be visible in every state of record.

Thanks,

Pradeep

[thullurishalini · Accepted solution]

Hi @mahesh009 

• Go to System Definition > UI Actions.
• Find the UI Actions named Insert and Insert & Stay.
• Open each UI Action and look for the Condition field.

• Ensure that the condition allows the buttons to be visible even after submission. You might need to adjust the script in the condition field to meet your requirements.
• Make sure that the Form Context Menu option is unchecked if you want these buttons to appear directly on the form rather than in the context menu.
• Save your changes and test the form to ensure the buttons remain visible as desired.
• Please mark this response as correct or helpful if it assisted you with your question.

[Sai Krishna6147 · Accepted solution]

Hi @mahesh009 

we can achieve this by navigating to system properties>UI properties and checking "

Enable  Show "Save", "Insert" and "Insert and Stay" buttons on forms." box.

Please mark this response as correct or helpful if it assisted you with your question