My Active Items Widget - Incorrect

[Michael Conley]

Just wondering why default OOTB "My Active Items Widget" doesn't work properly? I've seen a few posts here and there about adding in things and modifying things, etc etc. However, straight out of the box this should at least have SOME function. Based on the several task types assigned to me it doesn't look like it is setup to show anything.

Tasks table showing everything assigned to me;

My Active Items widget showing 0 tasks;

[Mike_R · Accepted solution]

The "Task" section on the Employee Center widget refers to Approvals, not tasks assigned to you.

[Michael Conley]

The verbiage is kind of my beef.

😟

[Mike_R]

You can change the labels in Employee Center -> Activity Configurations 

instanceName.service-now.com/sn_ex_sp_activity_configuration_list.do?sysparm_query=&sysparm_view=

Please mark as helpful is this works for you.

[Maria Thompson]

It is nice that you can change it there but it is my understanding that the My Tasks section on the mega menu cannot be changed unless the widget is cloned. so you will have My approvals on one place and My Tasks on the other. Do you know if there is another way to change it there?