I am attempting to set up the new Org Chart (organization chart) that was introduced specifically for the Employee Center portal, as outlined in this product documentation article:
https://docs.servicenow.com/bundle/tokyo-employee-service-management/page/product/employee-center/co...
This is supposedly a brand-new org chart experience driven by the EC Pro portal functionality and is meant to replace the org chart previously developed under the Content Publishing functionality.
I have the EC Pro plugins activated and an EC Pro portal configured, and I have followed all of the instructions to access the new org chart:
--Step 01 - I created an Employee Definition
--Step 02 - I opted into Employee Profiles
--Step 03 - I validated that I had a "Eligible Users" definition for the org chart
--Step 04 - I validated that I had an "Org Chart Card Configuration" definition for the user display
According to the product documentation, the new EC org chart should automatically replace the legacy CP one:
"Note: Employee Center Pro customers get the new org chart on opting into the employee profile. All previous org chart links redirect to the new org chart. See Opt in to the employee profile for more information."
But this has not happened. I still see the same CP org chart in my instance. What am I missing?
