No topics on cloned taxonomy

joshmorris
Tera Guru

How come when I cloned the OOB taxonomy and selected it in portal config there is no topics at the top like there is on the non cloned version.

joshmorris_0-1747142906174.pngjoshmorris_1-1747142926051.png

 

2 ACCEPTED SOLUTIONS

SumanthDosapati
Mega Sage
Mega Sage

@joshmorris 

Make sure about below checks :

  1. Topics has atleast one connected content
  2. Go to 'Advanced Portal Navigation' from the left navigator
  3. Open the record 
  4. Click on sync hierarchy
  5. Set the menu item Active to true in the related lists.

Accept the solution and mark as helpful if it does, to benefit future readers.
Regards,
Sumanth

View solution in original post

Bhavesh Bijagar
Tera Guru

Hi @joshmorris : When you clone the taxonomy, connected content doesn't get cloned. If there is no connected content, then the taxonomy will no longer be visible. So you need to add connected content  to cloned taxonomy, so that it is visible.

 

Note: Connected content, doesn't get capture automatically in update sets. You have to either move via XML or need to forcefully added.

 

Best Regards,

Bhavesh

View solution in original post

7 REPLIES 7

SumanthDosapati
Mega Sage
Mega Sage

@joshmorris 

Make sure about below checks :

  1. Topics has atleast one connected content
  2. Go to 'Advanced Portal Navigation' from the left navigator
  3. Open the record 
  4. Click on sync hierarchy
  5. Set the menu item Active to true in the related lists.

Accept the solution and mark as helpful if it does, to benefit future readers.
Regards,
Sumanth

joshmorris_0-1747143676129.png

I dont see the sync hierachy button?

You opened portal record from the list view of advanced portal navigation.

Instead go to 'Advanced portal navigation' and click on the info icon (i) left side to the each row and open the record from there. previously you might have clicked on the portal name in the list view which is a reference field so you landed in a different page.

Added screenshot. open it from there

SUMANTHDOSAPAT_0-1747146639427.png

 

 

Regards,

Sumanth

Bhavesh Bijagar
Tera Guru

Hi @joshmorris : When you clone the taxonomy, connected content doesn't get cloned. If there is no connected content, then the taxonomy will no longer be visible. So you need to add connected content  to cloned taxonomy, so that it is visible.

 

Note: Connected content, doesn't get capture automatically in update sets. You have to either move via XML or need to forcefully added.

 

Best Regards,

Bhavesh