Is it possible to host podcasts on Now Mobile? What functionality could support promoting podcasts? Would events be good enough? Could you embed a podcast series in a knowledge article? Is there a widget for podcasts that could be added somewhere? Do...
Hi Community, I'm facing an issue when working on the 'Requests' tab in My Items Activity configuration.As per the OOB functionality, On clicking on the Requests it is redirecting to 'my requests' page. As per customization our team has removed to sh...
AM Now Developers is on the lookout for talented ServiceNow Professionals to join our dynamic team. If you're an experienced ServiceNow Developer, Administrator, Implementation Specialist, or Architect, we want to hear from you! Our company specializ...
Hi Community, I am absolutely not familiar with CMDB and relationships in general. But I have a requirement for a demo to display every CI (services in my case) and every other CI that is impacted when an outage has been raised for one of these servi...
Hi all, can someone help in moving the Tours option before profile in ESC portal
Hi Team, I have changed the footer background in the EC Footer. The changes look fine. But once i click the Performance indicator, a new modal opens, and the footer disappears(refer image). I have also disabled the default contents/ links in the foot...
Hi Community,I've written below User Criteria for checking if the User is having 'HR Profile' and if satisfies then showing the Quick links in EC Portal. but even if the User is not having 'HR Profile' as true in sys_user table then the script is mak...
Hi All, WE created a view on a asset table. can we add another table in the same view and add separate sections in it?Need suggestion in it. Thanks.
Hi All, I want to know if the license is required or not for the users to view the changes. For all the users that are going to be logging into the change portal to be able to view the changes.Or if it's just the cab members that would need to have ...
HI Team, Requirement is to set max capacity of live agents to 4, for example if there are 3 agents each of them accept 4 chats i.e they are supporting 12 users and if 13th user tried for live agent he should be displayed a message that all agents are...
We have a Content Item on the HR Catalog. When you click the catalog item from the AI search bar, it says no record found. When you click it from the catalog itself, the record is found. What could be causing this?
Hello Everyone, We have search sources for Catalog and Knowledge articles. However, search results throwing Knowledge articles at the beginning, but I want that to change to Catalog. When user search, related catalogs should appear first KB articles ...
Hi, ServiceNowian, The company had changed from SP portal to the ESC portal 3 years ago when we started to subscribe the HRSD pro top over the ITSM.Now in several months later after 3 years usage, the company considers to drop the HRSD Pro subscripti...
When utilizing the KB Most Viewed widget, it bases the most viewed list on the current version of an article rather than the cumulative view counts for all versions. Is there a way to view based on total view count for all versions?
I have a requirement to make attachment mandatory on SC Task Table if One of the variable value is Yes on a SC_TASK Table I Have created a Before Business rule to make it mandatory , script is working fine , but i am not able to fetch the variable ...
