I have a requirement where I need to display the demand requests raised by the user similar to 'My Requests' widget. I have clone My requests page and widget in service portal .Where and what changes do we need to make inorder to configure 'dmn_deman...
In the Employee Center (ESC), when a search is performed, the Catalog Items and Record Producers display the icon configured in their definitions.But for Knowledge articles, it displays a generic "document" icon despite there being an icon configured...
Hi, I wanted to hide IT and Risk & Compliance from the Employee Center Portal. I have deactivated "Risk & Compliance" and IT from the Taxonomy but it is still showing up on the portal.I have deleted the IT Topics from the instance to check if that he...
Hi ,Taxnomy not visible on domain seprated instance on ec portal ?
We have a requirement to show all catalog forms in one place as finding them under different topic pages will be tedious without knowing what name they are called in the new system. Is there any out of box widget that shows all catalog forms in one p...
Hi, If anyone have idea about displaying featured applications in Employee center Support, Resources and Tools.In my instance, I could see if I made an application as Featured in Web applications, it is not showing up in the first page of Employee ce...
I have been tasked to create a widget 'Something is broken' button next to main search widget in the ESC. The 'Something is broken' is generally the incident record producer to create incident. I am trying to find a solution, where I have little to n...
Hi all, I'm sure this requirement comes up quite often, I've seen and heard several times now where there is a requirement to facilitate requests that are not specifically ICT or HR specific and can vary largely, the general requirement is that a ser...
Hi Everyone, I have this requirement if Type is Implementation and change updated some field e.g Required is Yes . and on save ask for approval then if approve should create a ctask on the current change and how this will be applied in Flow Designer....
Hi Everyone, We have the requirement where to set the Custom Variable type as mandatory for the record producer. I have tried with Catalog UI policy, but its not working.Can anybody please help me to solve the issue? Thanks in Advance!! Regards,Kruth...
Hi All, Could someone advise if My Request Filter in the Service Catalog module can be configured for different portals?We have two portals:Employee Center - for internal (OOB)Client Support Center - for customers (custom portal)We want to show diffe...
Hi Team, I have got employee center pro and wondering how can I configure it to see the knowledge in the same fashion how was it appearing on the standard service portal?
Hi All, I want to add search fields under the column in service portal. please assist me on this.
Users table = xcustom table = yRequirement is like query or code should run daily and checks if user exists in custom table then provide access (one group with read only access for custom app) automatically to those users who dont have it already.
Hi everyone, I have this requierement where I have to display the tasks that are assigned to my team members from the "My Tasks" widget (see screenshot) on the Employee Center.This could be really useful as a manager for example to see all the tasks ...
