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Forum Posts

Get to know about Portal ID or URL

Is there any method by which can identify from which Service Portal [IT or HR] , record producer or catalog item form is submitted?    @Ankur Bawiskar  

CA5 by Tera Contributor
  • 790 Views
  • 6 replies
  • 0 helpfuls

Resolved! Convert date format dd-mm-yyy to dd/mm/yyyy

Hi All,having a requirement that need to convert the data format from dd-MM-yyyy to dd/MM/yyyy on the flow designer  by the below script in the flow designer by flow variables  var dt = gs.nowDateTime(); return dt.toString().split(" ")[0]; the out pu...

Community Alums by Community Alums  
  • 1335 Views
  • 8 replies
  • 2 helpfuls

How to configure the Genuis Result Feedback Reasons?

Hi All, We have recently upgraded our Employee Service Center to Employee Center Pro and the instance version is Rome. Also we have enabled AI search in our instance. With the pre-configured AI Search, the Genius Result will display the top results f...

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Manisha30 by Tera Guru
  • 1031 Views
  • 5 replies
  • 1 helpfuls

Resolved! Content Analytics not populating tracked events

Hi Have installed "Content Analytics" and related plugins but "Tracked Events (sn_cda_tracked_evt_agg)" are not getting populated.   I am able to get the "Tracked Pages (sn_cda_tracked_page_agg)" data daily but Tracked Events are not there even when ...

RaghavSh by Kilo Patron
  • 2462 Views
  • 17 replies
  • 4 helpfuls

Cost of Employee center Pro

We are in a plan to upgrade to Employee center Pro from Employee center core. Hence we need to some information related to Cost such as How much will it be cost for our organization?