Resolved! Font color of text in employee center Portal
When I click on something in the Employee Center portal, it is showing a white font. I checked the branding page, but I had no luck fixing it. Could you please help me make this font black?
Forum Posts
Resolved! User Profile Widget
On the ServiceNow portal page the user profile widget has a 'team' widget. This is reporting on active and non-active users.This is found here:1. Go to the portal2. Click Profile located under the user name3. The "Team Widget" displays 'my manager',...
how to make Widget's code read-only or private
i have created an widget. i want to make it protected as no one will be able to edit it's code accept me is there any way for doing this
Resolved! Employee center header change
I want to add a custom header menu instead of OOB. Please find the below format.Self-Service View: Links to native ServiceNow Home (dashboards, homepage, etc)My Active Requests: Links to all submitted items (RITM, INC, HR, FCR, RIM, CC, etc)Knowledge...
Resolved! Employee Center - Customize "My to-dos" Page
Hi experts! I need to add a new tab in this section, but the settings I'm making aren't taking effect.I would like to know how to add a new tab in that section. I also want to know how to configure which fields should appear in the OOTB "Details" ta...
Resolved! Hide button in SOW List, Incident record
Hi, When I open Incident record from SOW list menu, I'm having few buttons, in that I need to hide a change request button. how can I hide that button, I have tried to hide from UI actions its not hiding. Is there any other way that I can do. Can an...
Resolved! search result returns blank cards in service portal
Hi , searching for a term in service portal does return results but also returns blank card when view is set to card view. when we change the view to list view/grid view , there are lines coming in between the populated articles which represent as so...
Resolved! Change or Edit the Error Message shown on the My Requests page in the ESC portal
Hi all, In the ESC portal, the error message "Sorry, either the data doesn't exist or you don't have access" shows up in the My Requests page. Is it possible to change or edit that error message on any module or records in any table in backend? If th...
Showing Employee Center Mega Menu similar to Taxonomy Hierarchical Structure
Hi, I am creating a new menu item using the "Main menu" attached to my Employee Center Portal. However, I am looking to add child menu items under this new menu, and expecting to appear like the Parent Topic-> Child Topic hierarchical structure that ...
Resolved! Weekly email reminders: What day of the week is best to send reminders?
If a typical work week is Monday through Friday, the thought was that on Monday morning, people would be burdened from emails from over the weekend. So it seems that mid-week to send reminder emails, such as, "Reminder, you have this Incident to work...
Stage in RITM record is not getting updated in employee center portal when RITM record is updated
Hi, Stage in RITM record is not getting updated in employee center portal when RITM record is updated in native ServiceNow. Also, attaching the image for reference. Thanks.
How to integrate Service Portal and MicrosoftExchange?
I am searching for the way to integrate Service Portal and MicrosoftExchange.Does anyone know it?
How do I skip the Request Summary page in Employee Center and go right to the requested item (ticket) page?
This is the page I would like to skip, as the information is not relevant to us: Is this a possibility? I'd like to go straight to the ticket page. Thanks!
How to update Heading Styles
Hello All, Our ServiceNow Implementation Partner helped us set up Headings styles for our articles. Using this toolbar feature:We would now like to change some of the formatting for each of the headers as our style has changed slightly. Can someone s...
Resolved! Make Resolution notes visible in the activity feed on the Employee Center
Hello, I am looking to add the Resolution notes under the My Requests for Incidents. The resolution notes are available in the normal activity feed on the INC record but it does not show up on the ESC. I figure that there is a Widget that needs to be...
