Hello @AG - LearnNGrow, @Ankur Bawiskar, @Sandeep Rajput, @Zach Koch, @Dnyaneshwaree, @Kieran Anson, @Abhishek Thakur , @Mark Manders ,
Requirement - Remove action drop down button in 'Standard Ticket Header' widget.
Configuration -
1. We have cloned the OOTB ''Standard Ticket Header' widget. Also, created a new one and in that widget we have removed action drop down button functionality.
2. On the standard ticket page we have added the below widget as per the mentioned sequence.
1. New widget - standard Ticket Header
2. OOTB widget - Standard Ticket tab
We have not made any changes for the 'Standard Ticket tab' widget. We have got below errors while moving this change related update set to the next instance. This error is visible when we open any RITM OR Incident record in my ticket section. We have checked standard ticket configuration but nothing configured. We tried using both ootb widget placed in the standard ticket page but that time we got the same errors.
Any help resolving this error issue would be greatly appreciated.
Thank You!
