populate variables based on the Reference variable

[SaideepK]

Hello All,

I need to populate variables based on the Reference variable. I am new in the ServiceNow.

 Can someone help with this?

Your response is highly appreciated.

Thank you.

[Community Alums]

Hi @SaideepK ,

This is a duplicate question, answer is here : https://www.servicenow.com/community/employee-center-forum/need-to-populate-variable-based-on-the-re...

[Siddhesh Gawade]

Hello @SaideepK ,

Please check the attached video tutorial for the same. It allows you to populate variables based on reference variables. 

Auto-populate Variables on Catalog Item in ServiceNow 

Also if you have any complex conditions based on which if you want to populate the value, you can always use the Onchange Client script to get the job done.

Kindly mark the answer ✔️ Correct or Helpful ✔️ If it addresses your concern.

Regards,

Siddhesh

[Ehab Pilloor]

Hi @SaideepK,

You can use Auto Populate feature in the variable record to autopopulate based on dependent question (variable) and you can also dotwalk to particular field. If you can't autopopulate for some reason, you have the option to write onLoad Catalog Client Script for autopopulating based on your requirements.

If you found my reply useful, please mark it as Solution and Helpful.

Thanks and Regards,

Ehab