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Printing knowledge articles

JD Barlow
Tera Guru

Does anyone else have issues printing knowledge articles directly from Employee Center? We have a requirement to be able to print articles from the front-end of Employee Center. I have tried in both my PDI and our company's site and below is what I get. Everything is OOB configuration for Xanadu. The article is just text.

 

I have seen some solutions recommended on the community but they all require backend access to ServiceNow. We need something that front-end users can use. I would think this would be OOB functionality that doesn't require much setup, but maybe I am missing something.

 

(It seems to be an issue when printing any page in Employee Center - not just knowledge articles)

 

Any recommendations are welcome. Thank you!

 

JDBarlow_0-1756242332402.png

 

5 REPLIES 5

Agreed!


Raghav
MVP 2023
LinkedIn