Knowledge article pending approvals are not showing in the My Tasks Employee center

dev_S
Tera Expert

‎11-19-2025 12:02 AM

Hi All,

 

I have facing challenge in My Tasks the knowledge article pending approvals should show in the My Tasks Employee center but the approvals are not showing for the Knowledge articles, need help where I can check or configuring the knowledge approvals.

 

Thanks in advance.

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adityahubli
Giga Guru

‎11-19-2025 01:02 AM

Hello @dev_S ,

First confirm  following things,

1) in your knowledge base workflow must be -> Knowledge - Approval Publish

adityahubli_0-1763542702406.png

 

2) simply impersonate to the Knowledge Manager of that knowledge base , in his my task he got request for for approval of that knowledge article .

 

 

Please mark my answer correct and helpful if this works for you

Regards,

Aditya 

 

 

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