Trying to implement granular delegation and two areas I'm not quite getting. Table choices. Maybe people have said no, don't use the sysapprover table and the documentation says it needs to be a task table. Ok, fine, I'll start with request item table. Got that in. But then we have to have conditions for what request items can be delegated and here I'm stuck. The delegator should only delegate to the delegatee their approvals, correct? How do you choose that in a condition on the sc_req_item table since it does not reference back to the approvals table? Second, our approvals, much like just about everyone else, run on flows. And the documentation states: "Note: Flows and workflows ignore delegation rules. If you use flows or workflows to manage task approvals or assignments, you must use the existing service delegation features instead." Does that make this granular module mostly useless since flows control just about all our approvals whether through request or change? Or am I misreading this?
Thanks!
