Record of table in esc portal opens in sp.

[jennv]

Hey guys,

I am facing an issue. I am in a page in esc portal which has a table. when i click the table/ a specific record it goes to a page in service portal with information about the record. I want exactly what i see, but in the esc portal, not in the sp. If i change the url manually from sp to esc (and keep the rest of the url the same) i get the exact view i would want.  How can i achieve this?

Any help is appreciated. Thank you!

[Sakthi2]

Hi @jennv ,

Can you upload a screenshot of the table? is it a OOB Data table widget? custom widget?

Thanks,

Sakthi

[jennv]

it is a custom widget, it contains the records from sn_shop_purchase_requsition table. I open one of these records and automatically it opens a page in sevice portal, with info about the record (number, state, priority, opened by etc)

[jennv]

thank you for trying to help, i noticed that my widget was dependant on another widget, and i had to modify that one, the link was hardcoded to go to sp. changed it to esc.

Thank you!