RemoveIT catalogs from hr portal favorite widget
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04-24-2025 03:30 AM
Hi developers,
We need help for one of the issue,
We have created new hr portal, added favorite widget to it, but it's shows both IT and HR catalogs and articles favorite s, how to remove IT catalogs and articles and show only HR catalogs and articles.
Filter only HR related.
Any help would be much helpful.
Thanks,
Svani
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04-24-2025 04:46 AM
you will have to update the widget script to exclude those explicitly
which widget is that?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-24-2025 04:55 AM
Hi @Ankur Bawiskar ,
Yes we need to customize it, but i am not getting where the query is written, I searched everywhwre but did not find the script of this catalogs.
Widget is:your favorites
Thanks,
Svani
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04-24-2025 05:06 AM
are you using esc portal? or you created a custom one for HR?
can you share portal screenshots and the favorites it's showing on portal?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-24-2025 05:31 AM
we have created new portal for HR and added OOTB your favorites widget below the my active tasks.
PFA.
Thanks,
Svani