Report on Usage of a Quick Link in Employee Service Centre

MichaelCreatura
Tera Guru

Hello,

We use a number of Quick Links within our ESC to point to articles and sites within our Intranet and other pages. Is it possible, either OOTB or not, to track the number of times a Quick Link is clicked? 

Kind Regards, 

Michael 

6 REPLIES 6

Ankur Bawiskar
Tera Patron
Tera Patron

@MichaelCreatura 

check this

Count Clicks of a Quick Link (Widget) on Employee Service Center 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Thanks @Ankur Bawiskar - this was my post some months ago, but I never got a response that worked. Any tips that I could try or something I did wrong then?

@MichaelCreatura 

can you share the scripts you created for that cloned widget and what debugging have you done so far?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar I'd like to start again, as I no longer have the widget or any of the scrips. Can you advise a step-by-step on how to achieve this?