Report on Usage of a Quick Link in Employee Service Centre
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01-03-2025 02:34 AM
Hello,
We use a number of Quick Links within our ESC to point to articles and sites within our Intranet and other pages. Is it possible, either OOTB or not, to track the number of times a Quick Link is clicked?
Kind Regards,
Michael
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01-03-2025 02:36 AM
check this
Count Clicks of a Quick Link (Widget) on Employee Service Center
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-03-2025 02:38 AM
Thanks @Ankur Bawiskar - this was my post some months ago, but I never got a response that worked. Any tips that I could try or something I did wrong then?
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01-03-2025 02:43 AM
can you share the scripts you created for that cloned widget and what debugging have you done so far?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-03-2025 03:02 AM - edited 01-03-2025 03:02 AM
@Ankur Bawiskar I'd like to start again, as I no longer have the widget or any of the scrips. Can you advise a step-by-step on how to achieve this?