Service portal

kali
Tera Contributor

Hi All , I have some doubts regarding servicenow portal. What is quick start configuration, dynamic page title, human readable url structure,  dynamic page variables. I went through the docs still not clear. kindly help.

 

Thanks in advance

 

1 REPLY 1

Susan Britt
Mega Sage
Mega Sage
  • Dynamic page title is one that changes dynamic based on what content is being shown on the page (e.g., portal page that displays a knowledge article can dynamically have the page title be the article's short description)
  • Human readable keywords in the URL improves searchability and helps users understand it more; not a requirement to configure.
  • Dynamic page variables is what is used to determine what dynamic value(s) should be used.  Using the same example as a knowledge article page, if my Dynamic page title is "%kb_name - %short_descr", then I have to define what %kb_name and %short_descr are/where they should get the values from to show. I would do that on the page's "Dynamic page variables" related list/tab.SusanBritt_1-1723489954811.png
  • Quick start configuration - not exactly sure about this.  Are you referring to the Service Portal Configuration module that allows you to quickly brand a portal?