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SLA's and timelines should be clear on tickets (traffic lights)

Ashok
Tera Contributor

‎01-23-2024 12:10 AM - edited ‎01-23-2024 12:26 AM

How to implement below requirement in incident module.

SLA's and timelines should be clear on tickets (traffic lights).

 

SLA TIMER color coding how to configure.

 

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