Get a first look at what's coming. The Developer Passport Australia Release Preview kicks off March 12. Dive in! 

Social media X icon twitter symbol should reflect in EC portal.

thaduri sai
Tera Contributor

Hi Team,

 

For Social media icons in menu items we have OOB icons in servicenow. For twitter we have bird symbol But we need X icon symbol. How to achevie this in menu items. Attached screenshot for your reference.

 

And i have added X icon in db_image table - How to call this from image table to menu items?

 

Thanks,

Saikrishna

 

 

 

 

3 REPLIES 3

Tanushree Maiti
Tera Sage

Hi @thaduri sai 

 

When you are clicking on menu item , check in URL which id (of page/widget) is showing.

Go to that page/widget

Find out existing image call position

replace your new uploaded image.

 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:

Hi  @Tanushree Maiti ,

 

There is no widget selelcted - We have OOB icons how to replaces that with X icon after twitter. Attached screenshot for your reference.

 

Thanks,

Saikrishna 

Hi @thaduri sai 

 

 

This is the place:

https://<Your instance name>.service-now.com/sp_instance_menu.do?sys_id=61f3a44e73113010c94f54eb7df6a7ee&sysparm_view=

 

Check if this sys_id works, else will guide you.

Screenshot 2026-03-16 191721.jpg

 

This is the place you need to update:

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin: