Supplier Collaboration Portal configuration

Chris Evans
ServiceNow Employee
ServiceNow Employee

Where can I change the header text, links, and images for the Supplier Collaboration Portal?

2 ACCEPTED SOLUTIONS

RodGallegos
Tera Guru

Hello Chris, 

 

To what end are you looking to change the header text, links, and images for the Supplier Collaboration Portal? Some of what you're looking for can be achieved in the Content Library: instance_name.service-now.com/now/nav/ui/classic/params/target/sn_cd_content_base_list.do%3Fsysparm_userpref_module%3D0892f86effa03010f464a36cf43bf1d3%26sysparm_order%3Dsys_updated_on%26sysparm_order_direction%3Ddesc

Select the content you want to affect in the returned list.

 

You can find the same piece of content in the Content>Portal list: instance_name.service-now.com/now/nav/ui/classic/params/target/sn_cd_content_portal_list.do%3Fsysparm_userpref_module%3Decb887ed3b130300d901655593efc4b2

 

Anything beyond what's available in the configuration will require custom CSS. 

View solution in original post

Jorge G_
ServiceNow Employee
ServiceNow Employee

As admin, or any user with admin access, open Widget Options and select Instance Options. To open Widget Options on a PC, click ctrl + shift + right click on top of the widget. On a Mac, click ctrl + click on top of the widget. 

 

Within Widget Options, you'll see a series of different values that you have the ability to modify. See screenshot: 

JorgeG__0-1667397802133.png

 

Anything else, you may try and open up the Widget Options by clicking on the widget. Any other changes may require CSS/code changes. 

View solution in original post

5 REPLIES 5

RodGallegos
Tera Guru

Hello Chris, 

 

To what end are you looking to change the header text, links, and images for the Supplier Collaboration Portal? Some of what you're looking for can be achieved in the Content Library: instance_name.service-now.com/now/nav/ui/classic/params/target/sn_cd_content_base_list.do%3Fsysparm_userpref_module%3D0892f86effa03010f464a36cf43bf1d3%26sysparm_order%3Dsys_updated_on%26sysparm_order_direction%3Ddesc

Select the content you want to affect in the returned list.

 

You can find the same piece of content in the Content>Portal list: instance_name.service-now.com/now/nav/ui/classic/params/target/sn_cd_content_portal_list.do%3Fsysparm_userpref_module%3Decb887ed3b130300d901655593efc4b2

 

Anything beyond what's available in the configuration will require custom CSS. 

Jorge G_
ServiceNow Employee
ServiceNow Employee

As admin, or any user with admin access, open Widget Options and select Instance Options. To open Widget Options on a PC, click ctrl + shift + right click on top of the widget. On a Mac, click ctrl + click on top of the widget. 

 

Within Widget Options, you'll see a series of different values that you have the ability to modify. See screenshot: 

JorgeG__0-1667397802133.png

 

Anything else, you may try and open up the Widget Options by clicking on the widget. Any other changes may require CSS/code changes. 

Hello Jorge, 

 

What version are you on? My PDI is on glide-sandiego-12-22-2021__patch8-09-14-2022 and when I use Cntrl+Right click, I do not have the instance options that are in your screenshot. Cheers!

Jorge G_
ServiceNow Employee
ServiceNow Employee

It isn't new functionality, so your version of San Diego should absolutely have it. I don't have a PC, but I'm adding here the Docs page with additional instructions: https://docs.servicenow.com/bundle/tokyo-servicenow-platform/page/build/service-portal/concept/c_Con...

 

Hope that helps!