Ticket visibility issue in Employee Center
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2 hours ago
Hello Team,
We are facing issue in ticket visibility in the Employee Center
Here are 2 scenarios:
1. If a user in "Requested for" or "Requested by"(in any one of these) and also in the "Watchlist" in that case ticket is visible in the Employee Center.
2. If a user is only in the "Watchlist" and not in any of these "Requested for" or "Requested by" then the ticket is not visible in the Employee Center.
Please help if you have any idea about that.
Thank you!
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Tokyo
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an hour ago
on which page you are referring this?
share screenshot
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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an hour ago
Hello Ankur,
It is under "My Request" -
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an hour ago
check the my request filter configuration for your table
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
