Unable to locate Lab instances running and terminate

lkasthurira
Tera Contributor

Hi, I have attached the image for your views and recommendations. I have the below error message

 

"You have reached the maximum number of running lab instances, you may only have two instances running concurrently across different courses.
If you wish to launch an instance for this content, please terminate one or more of your running lab instances below:" 

 

but I dont see any "Terminate instance" button or the list of instances running. Attached image for reference

 

THanks for your time and help

 

3 REPLIES 3

Ankur Bawiskar
Tera Patron
Tera Patron

@lkasthurira 

I believe you need to check which now learning courses are currently in progress and see the instances

whichever is completed, terminate the lab instance and then you should be able to get a new one

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

lkasthurira
Tera Contributor

Hello Ankur, thanks for the response. the catch is how do i identify the instances running. 

Sandeep Rajput
Tera Patron
Tera Patron

@lkasthurira Looks like you currently have enrolled for multiple courses on now learning and these courses have associated lab instances which are currently active. You can check these in-progress courses from the now learning dashboard.

 

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