Unable to locate Lab instances running and terminate
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-26-2024 03:13 AM
Hi, I have attached the image for your views and recommendations. I have the below error message
"You have reached the maximum number of running lab instances, you may only have two instances running concurrently across different courses.
If you wish to launch an instance for this content, please terminate one or more of your running lab instances below:"
but I dont see any "Terminate instance" button or the list of instances running. Attached image for reference
THanks for your time and help
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-26-2024 05:59 AM
I believe you need to check which now learning courses are currently in progress and see the instances
whichever is completed, terminate the lab instance and then you should be able to get a new one
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-26-2024 06:01 AM
Hello Ankur, thanks for the response. the catch is how do i identify the instances running.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-26-2024 06:13 AM
@lkasthurira Looks like you currently have enrolled for multiple courses on now learning and these courses have associated lab instances which are currently active. You can check these in-progress courses from the now learning dashboard.