Upcoming Events in Employee center need to be integrated with team/outlook

Disha19
Tera Contributor

In the EC , we have an existing widgets where we can show the upcoming events which are configured within servicenow. Now, I want to show my meetings which are initiated in outlook/team for current day. Please suggest some solutions around this. Attached SS of the widget. 

1 REPLY 1

Amit Gujarathi
Giga Sage
Giga Sage

Hi @Disha19 ,
I trust you are doing great.

Solution 1: Use the Microsoft Graph API You can leverage the Microsoft Graph API to fetch your meetings from Outlook/Teams and display them in your ServiceNow widget. Here's a high-level overview of the steps involved:

  1. Register an application in Azure AD and obtain the necessary credentials (client ID, client secret, etc.) to access the Microsoft Graph API.

  2. In your ServiceNow widget code, make an HTTP request to the Microsoft Graph API endpoint to retrieve your meetings for the current day. You'll need to authenticate the request using the obtained credentials.

    Sample code snippet (assuming you're using JavaScript in ServiceNow):

 

// Make an HTTP request to Microsoft Graph API
// Replace {access_token} with the access token obtained after authentication
// Replace {current_date} with the current date in the required format
var url = 'https://graph.microsoft.com/v1.0/me/calendar/events?$filter=start/dateTime ge {current_date}';
var headers = {
  'Authorization': 'Bearer {access_token}'
};

var response = gs.httpClient.get(url, headers);
var meetings = JSON.parse(response.getBody());

// Process the retrieved meetings and display them in your ServiceNow widget
// ...
​

 

  • Solution 2: Use a ServiceNow integration plugin Alternatively, you can explore existing ServiceNow integration plugins or applications available in the ServiceNow Store that specifically cater to integrating with Outlook/Teams. These plugins often provide pre-built functionality and widgets to display Outlook/Teams meetings within ServiceNow.

Was this answer helpful?


Please consider marking it correct or helpful.


Your feedback helps us improve!


Thank you!


Regards,


Amit Gujrathi