Make Employee Center standard the default portal

[Charles Lowe]

Hello.

I navigated to Service Portals -> Portal and set Employee Center to default and set unchecked default on Service Portal (sp). When I impersonate 10 random employess, about 3 out of 10 landed on Employee Center and the rest on Service Portal.

Anyone know how I make everyone land on Employee Center?

[Karan Chhabra6 · Accepted solution]

Hi @Charles Lowe ,

Please go through this article and make sure that you have change the system properties as mentioned in this articles and do follow the other instructions as well

https://www.servicenow.com/community/itsm-articles/migrating-from-traditional-service-portal-sp-to-a...

If my answer has helped with your question, please mark it as correct and helpful

Thanks!

[Charles Lowe]

Thanks Karan,

Once I updated the SPentry script everything worked as expected. The article references more areas to update also, will check those out.