Use 2 employee center portal in the same instance?

[Dimitri Destin]

Hi all,

Is it possible to activate and use 2 different Employee center portals in the same instance?

I suppose that we have to configure different taxonomy and maybe we will have to customise some widgets (My requests, etc)

Thanks!

Regards,

Dimitri

[Sancho Pinto]

Employee Center is designed to be deployed as a unified portal - generally we do not recommend trying to deploy multiple instances of Employee Center (or Employee Center widgets on multiple portals).  If you have a specific scenario that requires this please reach out to your account team who can engage SMEs to assist.

[brianmcgoughfro]

Hello Sancho,

So, we run in a domain seperated instance, and are starting work with employee center.  It seems like that is at least one case where multiple employee service center's would be a requirement.  Since most multi-domain environments are MSP's who need to present branded experiences and sometimes tailored experiences for each domain in the instance that represents a different customer.

Do you know if we should anticipate any issues setting up multiple ESC's for our customers.  I understand they would each need to have their own URL and all that, but anything inherent that just won't work in ESC bc of domain seperation?

Thank you,

Brian McGougbh

[Jean Lalande]

Hi Sancho, 

adding to the use case described by Brian, there is also the case where as a partner, we would like to use a demo instance to demonstrate different ESC's prototypes to a customer, or showcase what their ESC would look like with their own branding without having to use another demo instance for each client.

Thanks,

Jean Lalande

[Karolina Rosenb]

Hej Sancho

I have a similar request from a client. They are currently using service portal and bought licences for HRSD and want to run two portals simultanously. There are some additional circumstances that complicate matter that I would like to discuss. If you have an SME who could help, that woudl be very much appreciated! 

Thank you and best regards
Karolina 

[Jonathan Ting]

Just to weigh in on this, we are currently testing 2 employee center portal and we're seeing issues with widgets where they haven't added in filters separate the content by portal or taxonomy, favourites are displaying for both portals. I probably wouldn't recommend having the 2 portals, as I don't how much of this stuff will get fixed.